WEBSITE TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE AND ANY
RELATED PLATFORMS
WHAT’S IN THESE TERMS?

These terms tell you the rules for using our website and any related platform(s) (together, the “site”).

WHO WE ARE

WE ARE ONA is made up of different legal entities which trade as “WE ARE ONA”, all of which are subsidiary
undertakings of The Independents Holding Limited in the UK – CRN: 10186775 (together, the “WE ARE ONA
Group”).
These terms and conditions are issued on behalf of the WE ARE ONA Group, so when we mention “WE ARE
ONA”, “Company”, “we”, “us” or “our” in these terms and conditions, we are referring to the relevant company in
the WE ARE ONA Group. WE ARE ONA is part of the group of agencies comprising The Independents Group
(together, “The Independents Group”).

BY USING OUR SITE YOU ACCEPT THESE TERMS

By using the site, you confirm that you accept these terms of use and that you agree to comply with them. If you
do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for
future reference.

GENERAL CONDITIONS
You may access this site and otherwise use our services (the “Services”) only for lawful purposes. All rights, title
and interest in and to the site and the Services and their components will remain with and belong exclusively to
WE ARE ONA.

Unless otherwise indicated in any lawful and binding agreement entered into with you, you shall not:

Sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make the
Services available to any third party; including without limitation, the development of a competing platform
or access point for use or access to our data;
Use the Services or this site in any unlawful manner (including without limitation in violation of any data,
privacy or export control laws) or in any manner that interferes with or disrupts the integrity or
performance of the Services or their components,
Modify, adapt or hack the Services to, or otherwise attempt to gain unauthorized access to the Services
or their related systems or networks; or
Store on any network, hard drive, computer or cloud-storage any data or information obtained from the
Services or the site for any period of more than 14 days.
You are solely responsible for all data, information, feedback, suggestions, text, content and other materials that
you deliver, provide or otherwise transmit or store in connection with or relating to the Services.
We reserve the right to use your name and/or your business name as a reference for marketing or promotional
purposes on our site and in other communication with existing or potential customers. To decline us this right, you
must contact us stating that you do not wish to be used as a reference.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Notices – see below for further details. Note, we do not collect data through cookies/analytics.

WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use our site, please check these terms to
ensure you understand the terms that apply at that time.

WE MAY SUSPEND OR WITHDRAW OUR SITE

We do not guarantee that our site, or any content on them, will always be available or be uninterrupted. We may
suspend or withdraw or change or restrict the availability of all or any part of our site for business and operational
reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are
aware of these terms of use and other applicable terms and conditions, and that they comply with them.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in
writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

HOW YOU MAY USE MATERIAL ON OUR SITE

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on
them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and
you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way,
and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from
any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be
acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so
from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will
cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on our site is provided for general information only. It is not intended to amount to advice on which
you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on
the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations,
warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to
date.

WE ARE NOT RESPONSIBLE FOR WEBSITES TO WHICH WE LINK

Where our site contains links to other sites and resources provided by third parties, these links are provided for
your information only. Such links should not be interpreted as approval by us of those linked websites or
information you may obtain from them.

We have no control over the contents of those sites or resources.

USER-GENERATED CONTENT IS NOT APPROVED BY US

This site may include information and materials uploaded by other users of the site, including to bulletin boards
and chat rooms. This information and these materials have not been verified or approved by us. The views
expressed by other users on our site do not represent our views or values.
HOW TO COMPLAIN ABOUT CONTENT UPLOADED BY OTHER USERS

If you wish to complain about content uploaded by other users, please contact us.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only use your personal information as set out in our Privacy Notices.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access
our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that
is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server
on which our site is stored or any server, computer or database connected to our site. You must not attack our
site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would
commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will
co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to
use our site will cease immediately.

RULES ABOUT LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our
reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on
our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the
home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are
governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

DISCLAIMER OF WARRANTIES

The site and the Services may be temporarily unavailable for scheduled maintenance or for unscheduled
emergency maintenance. HOWEVER, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE”
BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ANY AND ALL

WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-
INFRINGEMENT THAT MAY APPLY TO OUR SITE OR ANY CONTENT ON IT. YOU ACKNOWLEDGE THAT
WE ARE ONA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE,
ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY
BE OBTAINED FROM USE OF THE SERVICES, AND NO INFORMATION, ADVICE OR SERVICES OBTAINED
BY YOU FROM WE ARE ONA OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT
EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

LIABILITY

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR
OTHERWISE) SHALL WE ARE ONA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LOSS OF SUBMISSIONS, OPPORTUNITIES, REVENUES,
PROFITS, SAVINGS, GOODWILL OR REPUTATION, BUSINESS INTERRUPTION, OR PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES.

IN JURISDICTIONS WHERE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
IS NOT PERMITTED, WE ARE ONA’S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY
LAW. IN NO CASE DO WE EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE
UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY TO DEATH OR PERSONAL INJURY CAUSED BY OUR
NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR
FRAUD OR FRAUDULENT MISREPRESENTATION.

INDEMNIFICATION

You shall defend, indemnify, and hold harmless WE ARE ONA from any and all claims, losses, liabilities,
damages, fees, expenses and costs (including attorneys’ fees, court costs, damage awards, and settlement
amounts) that result from any claim or allegation against any member of The Independents Group arising from
your access to or use of the site and any breach by you of these terms and conditions. WE ARE ONA will provide
you with notice of any such claim or allegation, and WE ARE ONA have the right to participate in the defense of
any such claim at its expense.

OUR TRADE MARK IS REGISTERED

WE ARE ONA is a registered trademark of WE ARE ONA across many jurisdictions. You are not permitted to use
it without our approval.